We were referred to Holli via someone at my husband's work who had also worked with her. We worked together to find a rental home before we moved to the Plainfield, IL area. She and I did a lot of legwork and then when my husband was in town for a short visit, she crammed a lot of house visits into a little time, per our request. We continued to use Holli as our real estate agent after getting settled in the area. We knew we wanted to buy and now that we'd seen the area a bit, Holli helped us with some great online searches, valuable insight into areas and making house visits to decide on the right home.
She even put up with our requests to see some really bad foreclosed houses. Eventually, we found the right house, perfect actually. Holli held our hand throughout the whole process including dealing with the bank's foreclosure realtor and helping us secure a credit for a replacement furnace after the inspection and recommending a HVAC vendor right away.
We're pleased we had Holli as our realtor and can't imagine going through the process without her.
-Ethan & Sara - Plainfield
Holli was a tremendous help in the purchase of my new home… she was available whenever I had questions and always went the extra mile to get answers for me. Since the house I purchased was almost 90 years old, there were a few issues that came up prior to closing. She helped me find the people I needed to get everything completed and the closing went smoothly. I would have no problems recommending her to friends and family. She’s the best!
-Karyn - Aurora
It was such a pleasure to work with you. Thank you for your patience with us and with how great you were with the kids. You were wonderful at keeping in contact and always quick to return emails and calls. We would certainly recommend you to other people looking for a exceptional real estate agent. We will be in touch if we need any leads on people for work around the house. We know we can trust your opinion.
Susie and Scott
-Susie & Scott, Naperville
"Holli was fabulous to work with. She made the entire process of looking for a home smooth and easy. From start to finish, Holli was there for us every step of the way. We would recommend her to anyone and will use her again as our realtor. But hopefully we won't need to for awhile!"
-Katie & Brit - Aurora
"Holli went above and beyond for me and my family during our home search, helping us find a perfect fit in the area we wanted! She is extremely friendly, always courteous, professional, dedicated, and very knowledgable. More importantly for me though, she has a great personality and really brings a down-to-earth perspective to the often confusing world of real estate. She answers any questions you might have thoroughly, gives qualified advice (all of which was valuable to me), and explains options clearly from the inital search to the bidding processs to signing the closing documents and everything in between. She was always accessible to me and my family, and always answered all my calls or returned them promptly. I knew from day one that she really wanted to help us find our dream home. I am so happy to have had the pleasure of working with her. She has earned my full recommendation! Thank you Holli!
-Adam, Natasha, and Max"
-Adam, Natasha and Max, Brookfield
"Working with Holli and the Baird & Warner team was one of the best decisions we made in the home-buying process. She was in constant communication and helped us think of things we didn't even know about as first time home-buyers. No question or concern was insignificant to her, as she always explored any answers immediately and went above and beyond to get important information. She made this extremely stressfull and unknown process as smooth as it could have been, and we are so greatful and appreciative of all her hard work to get us our first home. We plan to work with Holli in the future when the time comes to make a change. Thanks again Holli for everything!!"
Jeff & Mckenna
-Mckenna & Jeff, Yorkville
I would like to thank you for your excellent service and helping us purchase our new home. You made the buying process stress-free! We will definitely recommend Baird & Warner (you in particular) to anyone we know who is buying or selling a home. Again, thank you for all your time and hard work.
Mike & Megan, North Aurora
-Mike & Megan, North Aurora
"Holli Thurston was the best realtor that we could have asked for. Having had an interesting experience in our first home purchase with a realtor that really just cared about "making a sale"; Holli was a breathe of fresh air. We met her at an open house for a local listing. She didn't know us at all and was not obligated to help us with our questions concerning the area. She answered all of our questions with a smile. She also offered to take us around to look at additional homes at the last minute. She really listened to what we were looking for.... and man does she have patience. House after house, offer after offer, she kept coming up with great houses that we might one day call "home." She offers a personalized touch and really cares about her clients. She is professional, courteous, knowledgeable, and endearing. Thank you Holli for everything you did, then and now....... and if this doesn't turn out to be my "forever home"; beware I'll be looking for you!"
Becky & Brian
-Becky & Brian, Aurora
I am writing this letter of recommendation for Holli Thurston in regards to the wonderful job she did in assisting me with the purchase of my condo. I was referred to Holli after a very stressing and unsuccessful relationship with another local agent. Holli's sense of humor and her genuine friendliness immediately put me at ease when I first met her.
Mrs. Thurston was always on top of things; she returned my call in a timely manner and did her best to ensure everything ran as smoothly as possible from start to finish. Considering the challenges and stresses of the home buying process - I couldn't have asked for a more knowledgeable and caring realtor. I highly recommend Mrs. Thurston as your next real estate agent for your home purchase or sale.
Lori - Rolling Meadows
-Lori - Rolling Meadows
It is with great pleasure that we are able to recommend real estate agent Holli Thurston.
From the get go, Holli set herself apart from other realtors as she was the only realtor that took the time to speak with us during the initial process and was the only realtor to follow-up with us. During both the home selling and home buying processes Holli was always patient, reachable and a pleasure to work with. She took the time to explain and clarify special selling terms and listings and explained the buying and selling processes
We were continuously impressed by Holli’s effort in preparing for open houses or when touring listings with us. Holli’s commitment to clients and her continuous effort in following up with agents and sharing feedback was invaluable.
When the initial offer on our property came through Holli’s experience, knowledge and negotiation skills became even more evident and our closings were nothing but smooth thanks to her attention to detail and coordination.
We would happily do business with Holli Thurston again and thank her for all of her time and effort.
Chris and Kristin, Oswego
-Kristin & Chris, Oswego
"Thank you very much Holli. We appreciate your professionalism mixed with your very pleasant personality. You helped make purchasing our home, which can be a tedious process, very smooth. We will recommend you to anyone who needs to sell or purchase. Thanks again"
Van & Michele
-Van & Michelle, Plainfield
We have worked with other real estate agents in the past before working with Holli. It was incredible how much different it was! Before our experiences looking for houses had been really stressful for a variety of reasons, but once we were with Holli it because so much easier and even fun! We felt we could really connect with her, and even though we felt that we must be so annoying with our need to investigate "fixer-uppers" and numerous neighborhoods, she never once made us feel like we were a pain. Rather, we managed to do a lot of laughing and found a house that we think is just perfect for us, at a price we could afford. And then when it came to the contract and closing, which is always going to be stressful on some level, she held our hands and connected us with people that were able to ensure that all of the steps went through as seamlessly as possible. We've already recommended her to a friend, and certainly will do so again.
-Stephanie & Matt McGregor - Westchester
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